Xpos's Managing Director, Claire Fraser outlines the forthcoming shift of Xpos to a complete cloud-based system. This transformation will offer golf retailers streamlined processes and universal accessibility, enhancing their operations significantly.
Why are Xpos moving the software online?
- Cloud migration for Xpos is crucial and reflects a strategic move to enhance service for retailers.
- Speedy feature development is a primary advantage, ensuring improved products for retailers.
- The shift to the cloud amplifies existing capabilities, benefiting retailers.
- Xpos's online platform offers PGA Members worldwide accessibility and flexibility in their work.
Who are Xpos customers?
- Xpos primarily serves independent retailers, reflecting their commitment to supporting smaller businesses.
- They equip retailers with tools usually available to larger retail operations, aiding them in their growth.
- During the pandemic, Xpos developed the Xcaddie app, enabling golf professionals to continue sales through a Reserve and Collect feature, a crucial lifeline for smaller shops during closures.
- Transitioning to a cloud-based system accelerates development, facilitating easy integration with various apps like Xapp, Xcodes, Xmail, Xeft, Shopify, and Xero, offering extensive collaboration opportunities for golf shops.
What matters to golf professionals?
- Xpos acknowledges the multiple roles golf professionals juggle and aims to create products for more freedom and increased revenue.
- Xpos online facilitates instant stock creation and introduces new automations, allowing professionals to allocate more time to other crucial aspects outside the pro shop.
Why do golf retailers choose Xpos?
- Xpos specialises in golf, offering unique software features tailored to the industry. Unique functionalities include selling third-party vouchers and managing competitions.
- Xcodes, a central product database with over three million items from 150+ brands, powers automated stock creation.
- Barcode-driven technology in the cloud instantly updates new products in Xpos and the Xcaddie app upon scanning.
- Xcodes provides a distinct advantage by offering an online presence for pro shops and facilitating Reserve & Collect features within brands' online selling regulations.
What sets Xpos apart when it comes to customer service?
- Xpos prioritises customer service by embodying a customer-centric approach in their operations.
- The team actively engages with customer concerns, collaborating internally to devise comprehensive solutions.
- Rigorous in-house testing procedures ensure proactive bug detection, minimizing glitches in new features before customer deployment.
CLICK HERE to read the full interview from the March issue of PGA Monthly
If you’d like to learn more about your pro shop’s upgrade to the new Xpos cloud software, visit xpos.co.uk/cloudbenefits or email [email protected]
