PGA Branded Properties were among the venues recognised at 59club’s annual celebration of Service Excellence awards, which this year took place at The Hilton, St George’s Park.
Many of the UK and Europe’s leading venues, teams and individuals were in attendance as PGA Partner 59club recognised those who delivered the very best service to their members and guests throughout 2022.
Delegates enjoyed educational seminars during the day, one of which was delivered by Olympic Gold Medal winner and now Head of Performance for the League Managers Association, Tim Foster MBE, while former Manchester United Captain and Premier League winner, Steve Bruce also spoke.
Vernon Kay hosted the glittering awards ceremony which recognises the finest customer service providers for having achieved the highest standards of excellence across 2022.
The Belfry (PGA National England) and Gleneagles (PGA National Scotland) achieved 59club’s ‘Gold Flag’ benchmark of excellence. These accolades recognise facilities that provide excellent facilities for golfers to enjoy, as well as having achieved the required standard of customer service throughout 2022.
Slieve Russell (PGA National Ireland) and Bowood Hotel, Spa & Golf Resort (PGA National Golf Course) were one of 17 facilities awarded ‘Silver Flags’.
Commenting on the 2022 awards, Will Hewitt, General Manager of 59club UK, said: “With a growth of over 20% in the number of venues taking our services, an award nomination this year represented an outstanding achievement across a number of hugely competitive categories.
“59club awards are based on an objective analysis of the service provided at a venue, therefore recognising the venues, teams and individuals who truly do deliver world class service on a consistent basis.”
Commenting on the success of a number of PGA Branded Properties at the annual 59club awards, Richard Barker, PGA Executive Director – Business development, said: “The 59club awards are widely regarded across the golf industry as the pinnacle of service excellence.
“Down the years we have seen a number of PGA Members and PGA Branded Properties rightly recognised for their high standards of excellence. Congratulations to The Belfry, Gleneagles, Slieve Russell and Bowood Hotel, Spa & Golf Resort on achieving their respective 59club Industry Benchmark of Excellence designations.”
For more information about the 59club awards, www.59club.com.
